Administration/Secretarial

  • create and maintain an appointment schedule
  • open, distribute and send correspondence via postal service or online
  • set up and maintain Voice Messaging services (voice mail)
  • organize meetings (including conference calls) for 5 – 250 participants
  • take and edit minutes for face-to-face and conference call meetings
  • coordinate travel arrangements
  • answer incoming calls from clients
  • organize phone and email messages for action/review
  • compose written correspondence (including verifying and summarizing details)
  • contact appropriate individuals for clarification/verification of information
  • create and maintain a usable records management system (hardcopy and digital)
  • implement established guidelines for record retention and disposal
  • create training manuals specific to your organization’s needs
  • edit and prepare press releases
  • format and edit pre-existing and new presentations and documents